Content
This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Audio CD are also available.
ISBN9780521776882
EAN9780521776882
AutorFrancis O'Hara
ELT segmentObchodná angličtina a ESP
KomponentaUčiteľská príručka
Počet strán66
VydávateľCambridge University Press (Zobraziť všetkých produktov)
Rok vydania2002
